Shipping policy

At Giftyvo, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Orders placed before our daily cut-off time of 5:00 PM will begin processing according to our regular processing schedule.

Orders placed after 5:00 PM will be processed starting the next business day.

Please note that order processing time is separate from shipping transit time.

2. Shipping & Transit Time

Once your order has been processed and shipped, the estimated transit time is 1–4 business days.

Our estimated total delivery time is:

5–7 business days, including order processing and shipping.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, and other circumstances beyond our control.

3. Order Cut-Off Time

  • Daily Cut-Off Time: 5:00 PM
  • Processing Days: Monday – Friday
  • Orders placed after the cut-off time will be processed on the next business day.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for tracking information to become active after your order has been dispatched.

5. Shipping Delays

Although we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to:

  • Severe weather conditions.
  • Shipping carrier delays.
  • Holidays and peak shopping seasons.
  • Incorrect or incomplete shipping addresses.
  • Other circumstances beyond our control.

We appreciate your patience and understanding.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at support@giftyvo.store.

We cannot guarantee address changes once an order has been processed or shipped.

7. Lost or Missing Packages

If your order appears to be lost or has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist you.

8. Contact Information

If you have any questions about our Shipping Policy, please contact us:

Website: https://www.giftyvo.store/

Email: support@giftyvo.store

Phone: +1 (951) 407-0726

Business Address: 8100 Owensmouth Ave Apt 6, Canoga Park, CA 91304, United States

Thank you for shopping with Giftyvo!